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Email Support
support@megagems.com
Response Time
Usually within 24 hours
Quick Help
Before contacting support, you might find answers in our frequently asked questions:
How do I redeem my points?▼
Visit the Rewards page, select your preferred reward, and follow the redemption process. Make sure you have enough points.
Why didn't I receive points for an offer?▼
Points may take up to 24 hours to credit. Ensure you completed the offer requirements and didn't use ad blockers.
How can I reset my password?▼
Go to the login page and click "Forgot Password". Follow the instructions sent to your email.
Need Immediate Help?
For urgent issues, email us directly and we'll prioritize your request.